We'll confirm payment terms and invoicing on your first RFQ, including whether a purchase order or net terms are available for your account.

Every quote states clearly whether a part is OEM, aftermarket, used, or remanufactured, so you can make that call before you buy.

OEM is the exact part from the original manufacturer — the right call when a warranty or certification requires it. Aftermarket is a manufacturer-equivalent alternative, usually at a lower cost. Used is a functional take-out part, often the fastest and cheapest option when the application isn't safety- or warranty-critical. Remanufactured sits in between — a used core rebuilt to spec, so you get most of the reliability of new at a fraction of the cost. Tell us your priority — exact match, budget, or speed — and we'll quote accordingly.

Yes. Ship your old unit to our freight forwarder in Miami, and we handle the core return with the remanufacturer directly — most of that back-and-forth is on us, not you. That shipping cost is typically built into our pricing rather than billed separately.

You hear that directly and promptly — not silence, and not a request left open indefinitely.

Mark a request urgent on the form and it's prioritized ahead of standard requests. Call or WhatsApp for equipment-down situations.

Yes — we coordinate delivery internationally and will lay out customs and freight specifics for your shipment on the quote.

No — we quote single parts and standing supply agreements alike.